Return Policy

At Intifaya, we want you to be completely satisfied with your purchase.

If for any reason you are not happy with your order, you may request a return within 14 days of receiving your item.

Return conditions

To be eligible for a return, items must be:

• unused
• in their original condition
• returned in their original packaging

Damaged or defective items

If your item arrives damaged or defective, please contact us within 48 hours of delivery.

You can simply click the “Need assistance?” chat icon on our website and our team will help you resolve the issue as quickly as possible.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect the returned item, refunds will be issued to the original payment method within 5–10 business days.

Need help?

If you have any questions regarding your order, feel free to reach out using the “Need assistance?” chat icon available on our website. Our team will be happy to help.